The Business Metrics Dashboard allows you to understand key metrics about your journey processes. This release includes Task level metrics, allowing users to see how many tasks were completed or reopened as well as the average number of tasks completed within a given period.
The Business Metrics Dashboard allows you to understand key metrics about your journey processes. This area illustrates your journey completion rates, times, and trends since the beginning of your Fenergo tenant. Users will need 'Business Metrics Access' in order to view this area. A full walkthrough of each metric is covered in the user guide below.