This release introduces a new Product Journey Checkpoint task type for onboarding journeys that launch multiple product-specific connected journeys in parallel. The checkpoint acts as a synchronisation point in the parent journey, ensuring product-level work is finalised before the parent journey proceeds to subsequent steps (for example, client-level verification and activation).
This release enables you to:
- Add a Product Journey Checkpoint task to a Journey Schema in Journey Builder.
- Pause a parent journey until all connected product journeys launched from the same parent are finalised.
- View the set of launched connected journeys directly within the checkpoint task and navigate to them (subject to existing access permissions).
Configuration rules and validation
- A Journey Schema can contain only one Product Journey Launchpad task.
- A Product Journey Checkpoint task can be added only to a Journey Schema that contains a Product Journey Launchpad task.
- The checkpoint must be placed in a sequential stage and process that occurs after the stage containing the Launchpad task.
- If a user attempts to save a Journey Schema that violates these placement rules, the save fails and an error toast is displayed:
Product Journey Checkpoint must be placed in a sequential stage and process that comes after the Product Journey Launchpad task- The invalid journey elements are highlighted in red.
Runtime behaviour
When the Product Journey Checkpoint task becomes active, it identifies all connected journeys launched by the Product Journey Launchpad task from the same parent journey and displays them in a table with the following columns:
- Journey (the Product Scoping Rule name that triggered the connected journey)
- Name (the connected journey instance name; hyperlink to open, subject to permissions)
- Journey Status
- Application Status
- Started
Completion logic
- The Complete button is disabled by default.
- The Complete button is enabled only when all listed connected journeys have a Journey Status of Complete or Cancelled.