Conflict Resolution Overview

Georgina from the Fenergo product team provides an overview of the functionality within the Conflict Resolution task. The task provides users with visibility of entity data changes made and published in parallel journeys that conflict with changes made within the current journey, and applies to entity data of the entity in journey, entity data of associated related parties and/or associated product data where configured. Users have the ability to accept the latest data or retain the current journeys data. For more information, please refer to the user guide.