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In-App Chat Messaging

In-App Chat Messaging lets Portal users message their operations team directly from within a journey, and lets operations users respond from a single conversation hub, without either party leaving the platform.

Product Field Level Access Layers

Product Field Level Access Layers allow configurators to restrict which product fields a Portal user can see in the Manage Products task and within the Products tab on the Legal Entity Profile Page, based on Business Related and Geographic entitlements. This is independent of the existing entity-level field access toggle, and both can be enabled for the same role at once.

Portal Default Dashboard: Journey Name Display

The Portal Default Dashboard can now display a journey's configured Journey Name instead of its Journey Type, making it easier for users to distinguish between multiple journeys that share the same type. This is controlled on a per-tenant basis and can be enabled via a service request.

Trader Request Portal — Dashboard Enhancements

The Trader Request Portal dashboard has been enhanced to help Sales users find, track, and act on their requests more easily, with the requests view now organised into My Requests and My Tasks tabs, clearer journey information, milestone-based progress, and new sorting and filtering.

Document Expiry Indicators on Related Party Cards

Document status indicators on Related Party cards have been refined to give Portal users a clearer signal on document expiry. A red indicator now identifies related parties with expired documents, an amber indicator highlights documents due to expire within the next 90 days, and the previous "no valid documents" warning indicator has been removed.

Email Configuration Area for Email Templates

Administrators can now manage all Portal email settings from a dedicated Email Configuration area, separate from Brand Configuration. Email templates are presented in a scalable, grid-based layout, and the email domain, sender, and per-brand template content are all managed in one place.

Investment Account Task Support

The Investment Account Task brings Investment Account data directly into a Digital Subscription journey. Portal users can now view the Investment Accounts assigned to them and complete the data and document requirements for each account independently, tracking progress per account as they go. Data requirements, Document requirements, status filtering, secondary identifiers, progress indicators, task level guidance, and task- and data-level audit are all supported.

Configuration toggles for document display and status filtering are available in Journey Builder, so the task adapts to each journey's needs.

Per-Brand Authentication Methods

Administrators can now configure each brand within a client tenant with its own dedicated authentication method. Brands can be set up independently with SSO with Pre-registration, username/password, or a combination of both on the same login screen.