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28 posts tagged with "Portal"

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Product Field Level Access Layers

Product Field Level Access Layers allow configurators to restrict which product fields a Portal user can see in the Manage Products task and within the Products tab on the Legal Entity Profile Page, based on Business Related and Geographic entitlements. This is independent of the existing entity-level field access toggle, and both can be enabled for the same role at once.

Portal Default Dashboard: Journey Name Display

The Portal Default Dashboard can now display a journey's configured Journey Name instead of its Journey Type, making it easier for users to distinguish between multiple journeys that share the same type. This is controlled on a per-tenant basis and can be enabled via a service request.

Trader Request Portal — Dashboard Enhancements

The Trader Request Portal dashboard has been enhanced to help Sales users find, track, and act on their requests more easily, with the requests view now organised into My Requests and My Tasks tabs, clearer journey information, milestone-based progress, and new sorting and filtering.

Investment Account Task Support

The Investment Account Task brings Investment Account data directly into a Digital Subscription journey. Portal users can now view the Investment Accounts assigned to them and complete the data and document requirements for each account independently, tracking progress per account as they go. Data requirements, Document requirements, status filtering, secondary identifiers, progress indicators, task level guidance, and task- and data-level audit are all supported.

Configuration toggles for document display and status filtering are available in Journey Builder, so the task adapts to each journey's needs.

Client Name in Task Assignment Notifications

Journey notifications (in-app and email) now include the client's Legal Entity Name, so recipients can identify the client a task or journey relates to without navigating into Fenergo.

This applies to all six Journey notification types:

  • Task Assigned to Me
  • Task Assigned to Me with Comment
  • Task Reopened
  • Task Assigned to Team
  • Journey Owner Assigned
  • Journey Completed

This feature is off by default. To enable, please raise a service request with Fenergo.

Products Task: Documents Support

The Portal Manage Products task now supports product-level document requirements. When enabled via Journey Builder, a Documents tab is introduced alongside the existing Details tab on each product, allowing users to view and upload required documentation as part of product onboarding.

Trader Portal: Extended Search Results Columns

The Trader Portal new request search results now supports up to 10 columns, dynamically driven by the fields configured in the category selected under the Portal New Request Details field in the Portal User Roles configuration.

Previously limited to 3 columns, this enhancement gives traders greater visibility of information when identifying the correct entity.

Safari Browser Support

This feature introduces support for Safari browsers in the Fenergo Portal, enabling full portal functionality for users accessing the platform via Apples devices.

Previously, the Portal only supported Chromium-based browsers, limiting accessibility for users on devices where Safari is the default browser. This enhancement ensures the Portal better aligns with modern user behaviour and device usage, delivering a more inclusive and user-friendly experience.