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Document V2 Functionality for Related Parties

Salesforce now supports the Document collection aspect of Fenergo’s Related Party Data and Documents Task. This feature allows all documents to be captured directly within Salesforce for in scope related parties. These document V2 capabilities allow Salesforce users to upload, waive or defer documents

Salesforce: Service Level Agreements (SLAs)

Fenergo’s Service Level Agreements (SLAs) are now supported in Salesforce, allowing users to view and track journey deadlines directly within Salesforce. This ensures consistent visibility of SLA commitments across Fenergo and Salesforce, improving efficiency and oversight.

Mandatory Search Parameters

This feature introduces Mandatory Search Parameters which ensure that entity searches in the Salesforce Plugin cannot be executed unless all mandatory fields are completed. This aligns with the behaviour in Fenergo's “New Request” screen.

Documents V2 Task: Acceptable Documents and Descriptions

As part of the Docs V2 Task in Salesforce, Acceptable Document Types and Document Descriptions are now supported. This will allow Admin to input acceptable document type descriptions, allowing Salesforce users like Relationship Managers to know what documents they need to prepare.

Client Offboarding and Client Reonboarding

This feature introduces Client Offboarding and Client Reonboarding functionality to Salesforce, matching the capabilities in FenX. It includes journey types, modal updates, jurisdiction selection logic, and system tasks needed to facilitate full and partial client lifecycle transitions.

Map Conditional Fields on New Request

This enhancement ensures conditional fields in the Basic Details section are correctly mapped when initiating a new request in Salesforce. If a parent condition is met, the related field is displayed and pre-filled as expected.

Display Product Data from All Requirement Sets

This feature allows for the configuration of Product Requirement Set scoping conditions that support the Related Entity as a condition. It also enables the conditional displaying of Product Data (datagroups and data fields) based on scoping conditions related to both the Current Product and Related Entity.