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Grid Alignment

Alert Grids Realignment of alert grids:

  • Ensuring All Alerts, My Alerts, Grouped Alerts and Alerts with this transaction grids are aligned and contain the relevant dataset including Alert Score and Stage
  • Ensuring each alert grid has the full set of available action, per row and in bulk
  • Aligning sorting and filtering on each grid, default sorting by date
  • Introducing saved filters
  • Extend default view to 20 rows with option to extend to 50
  • Include closed alerts on dashboard
  • Improve bulk select usability

Transaction Grids Realignment of tramsaction grids:

  • Ensuring transaction grids are aligned and uniform
  • Add external id
  • Add sorting and filtering, default sorting by date

Other CX Enhancements

  • Add Alert Outcome chip to confirmation modal and completed alert
  • Add sticky tabs to Alert dashbaord

User Guide Reference: Alerts Integrated Workflow