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Transactions Data Export

The Transaction Monitoring Observability API now supports on-demand Transactions Data Export, enabling users to request and retrieve a report of transaction IDs ingested on a specific date. This provides a structured mechanism to reconcile which transactions have been received by Transaction Monitoring for a given day.

Exports return transaction identifiers (modification IDs) only for the requested date.

Exports are generated asynchronously:

  1. Trigger a report for a chosen date and receive a trigger_id
  2. Use the trigger_id to retrieve the report once it is ready

Note: This export is not a substitute for alert data sources.

Backtesting: Activation-based replay and limits

Backtesting now uses schedule-driven activations to simulate rule execution more accurately. Instead of replaying every day in a selected date range, the system calculates when the rule would have executed based on its configured schedule (daily, weekly, or monthly).

Key enhancements include:

  • Calendar highlights showing actual activation days

  • A detailed list of activation timestamps used in the simulation

  • Enforcement of activation limits:

    • Daily: up to 31 activations
    • Weekly: up to 12 activations
    • Monthly: up to 12 activations
  • Date range validation based on activation count, with clear feedback if limits are exceeded

CX Updates

We have introduced a number of usability enhancements to the Alert Dashboard to improve analyst workflow and efficiency:

  • Activity Log Sorting: Sorting functionality has been added to the Activity Log.
  • Alert Assessment Initiation: Users can manually trigger an alert journey.
  • Alert Grid Configurability: Users can customise the columns displayed on the Alert Dashboard. Documented in the Alert Visibility section.
  • Alert Source Column: Alert Source is now available in Alert grids.
  • Alert Status in Alert Details: Alert status is now visible within the Alert Details view.
  • Closed Alert Status Visibility: Status is now displayed for closed alerts.
  • Copy to Clipboard (External ID): A copy icon has been added to External ID fields for ease of use.
  • Entity ID in RHD: Entity ID is now displayed in the Entity Right Hand Drawer, with a copy-to-clipboard option.
  • Frozen Columns: Key columns, including selection and row actions, are fixed to improve navigation across wide datasets.
  • Hover Row Actions: Row-level actions are now available on hover for quicker interaction.
  • Improved RHD Behaviour: The Right Hand Drawer now pushes content rather than overlaying it.
  • Previous Assessments Relocation: Previous assessments have been repositioned for improved usability.
  • Search by External ID (Alerted Transactions Grid): Users can search by External ID within the Alerted Transactions grid.
  • Search by External ID (Entity Transactions Grid): Users can search by External ID within the transaction grid on the entity profile page.
  • Sending and Receiving Partner Columns: Sending Partner and Receiving Partner are now available as columns within transaction grids.
  • Transactions Grid Filtering: Users can filter transactions within the transaction grid to refine results.

These updates provide greater flexibility and streamline interaction with alert data across different investigation scenarios.

Whitelisting

Entity Whitelisting allows an entity to be exempt from alert investigation for a specific counterparty and a specific rule, for a defined period. While the whitelisting is active, future alerts that match the same rule, entity, and counterparty are treated as whitelisted and do not need to be assessed in the same way.

Whitelists can be created as:

  • Manual Whitelists which are created from the Alerts Dashboard.
  • Whitelists from an alerted transaction within an alert.

The audit trail of a Whitelist can be found on the main entity profile in the audit drawer.

Update of Conditional Logic Fields

Policy fields that use conditional logic driven by values derived from core customer fields, such as Age from Date of Birth may feed directly into the entity risk assessment and may also be used in business rules. Instead of refreshing these values in the context of a journey, these fields can be updated as part of the behavioural risk re-evaluation flow. These fields will be refreshed before any risk processing runs, so the latest values are used by the risk model and downstream rule logic.

TM Rules Rerun

The TM Rules Rerun API lets you re-execute specific scheduled rules for a past date to support controlled reprocessing—useful for remediation, backfills, and operational corrections—without needing manual technical intervention.

CX Updates

These update are part of the iterative customer experience enhancements being delivered within the Transaction Monitoring (TM) case management module in Fenergo. The primary objective of these enhancements is to consolidate all information required for an analyst/ investigator to assess an alert efficiently, accurately and quickly. The case management view has been designed to provide optimal user experience, ensuring the most relevant information is readily available within the alert and presented with suitable context to determine whether the activity is suspicious.

As a result, analysts can now easily access and navigate between Alert, Entity, and Transaction information, while maintaining full visibility of the ongoing investigation. This seamless context switching reduces friction, improves efficiency, and supports more informed and consistent alert decisioning by keeping all relevant alert, entity, and transaction information in a single, unified view, removing unnecessary navigation.

  • Addition of the Right-Hand drawer with three different context Entity, Alert and Transaction
  • Addition on information popover for Alerts and Transaction, allowing users to see a summary of either and the ability to access the RHD
  • Alert page enhancements, addition of Entity details, reorganisation of page, enhanced view
  • Update of EPP Alerts grid
  • Improvement of Alert Assessment flow, using the RHD
  • Addition of Counterparty names to Alert
  • Addition of Transaction Summary to Transactions grid
  • Addition progress bar to Alert Assessment
  • Addition and extension of Alert Activity to RHD
  • Add Entity Risk to Alert views