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11 posts tagged with "Product Enablement"

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Product Access Layers: Manage Products task Access Loss Warning

Product Access Layers are calculated on 'Save' in the Manage Products task. If users lack the resulting access layers, they will lose access to that product and be unable to edit it further.

We're introducing a warning toast that monitors product field changes and alerts the user when current inputs will result in an access layer they lack, recommending to finalise all required inputs for the product before saving. This mitigates the risk of an inaccessible and incomplete product that may otherwise block task completion.

Quick Link Available Related Parties

When adding related parties to a product the user will now have the ability to select existing related parties that are sourced from the main client's related party list. This removes the need for users to re-search and re-add Related Parties at the Product level even when those Related parties already exist on the client.

Product Journey Checkpoint task

This release introduces a new Product Journey Checkpoint task type for onboarding journeys that launch multiple product-specific connected journeys in parallel. The checkpoint acts as a synchronisation point in the parent journey, ensuring product-level work is finalised before the parent journey proceeds to subsequent steps (for example, client-level verification and activation).

This release enables you to:

  • Add a Product Journey Checkpoint task to a Journey Schema in Journey Builder.
  • Pause a parent journey until all connected product journeys launched from the same parent are finalised.
  • View the set of launched connected journeys directly within the checkpoint task and navigate to them (subject to existing access permissions).

Configuration rules and validation

  • A Journey Schema can contain only one Product Journey Launchpad task.
  • A Product Journey Checkpoint task can be added only to a Journey Schema that contains a Product Journey Launchpad task.
  • The checkpoint must be placed in a sequential stage and process that occurs after the stage containing the Launchpad task.
  • If a user attempts to save a Journey Schema that violates these placement rules, the save fails and an error toast is displayed:
    • Product Journey Checkpoint must be placed in a sequential stage and process that comes after the Product Journey Launchpad task
    • The invalid journey elements are highlighted in red.

Runtime behaviour

When the Product Journey Checkpoint task becomes active, it identifies all connected journeys launched by the Product Journey Launchpad task from the same parent journey and displays them in a table with the following columns:

  • Journey (the Product Scoping Rule name that triggered the connected journey)
  • Name (the connected journey instance name; hyperlink to open, subject to permissions)
  • Journey Status
  • Application Status
  • Started

Completion logic

  • The Complete button is disabled by default.
  • The Complete button is enabled only when all listed connected journeys have a Journey Status of Complete or Cancelled.

Product Access Layers & Product Field Access Layers

Product Access Layers (PALs) and Product Field Access Layers (PFALs) introduce a dedicated security model for product data. These controls allow clients to restrict which products a user can see, and which product fields they can view, based on Business Related and Geographic access layer entitlements.

This ensures product visibility is governed independently of the owning Entity, providing stronger information barriers and more precise access control across all product-related features.

Product Connected Journeys: Accelerate and Streamline Product Lifecycle Management

Onboarding diverse products in a single Journey can delay activation for simpler items. With Product Connected Journeys you can launch dedicated, parallel journeys for specific products or groups of products, using configurable Product Scoping Rules to define which products qualify based on your criteria. The progress of these parallel journeys can be held against gates configured in the parent journey to ensure due-diligence requirements have been satisfied before they are activated. This creates a path for simpler products or those with already-satisfied due-diligence requirements to be actiaved much faster, without being blocked by unrelated parent journey activities.